VoIP in the Hospitality Industry
It’s no secret that a hotel’s communications system is its life’s blood. Can you imagine if your business was handled through the use of morse code or cans on a string? Of course you can’t — and luckily, you don’t have to.
Communications have come a long way since phones were first invented, and now we have arrived at the era of VoIP. We can’t expect everyone to switch over right away, but the question you must ask yourself is very simple… does your hotel need a VoIP system? The answer to that question is a very emphatic yes, and here are some reasons why:
- Lower Phone Bills (by 50% to 80% over traditional phone lines)
- Seamless Integration with Hotel PMS
Lower Service Costs
Hosted on the cloud network, VoIP trunk lines can be managed and troubleshooted from anywhere in the world, without requiring a site visit by any technician.Lower Service Costs
The hospitality industry is built on communications and service, and in order to provide the very best service, you cannot afford to have your phone lines go down for any extended period of time.Cost-Efficient Installation
VoIP systems mostly require less hardware compared to tradional system. So installation is often fast and easy with with a very small downtime for the business.Cost-Efficient Installation
Installation is one of the biggest costs inherent to a communications system for a hotel or any other business. Hardware is not cheap, either, so if your system breaks down, you’re looking at a good chunk of change to get it up and running again.Fewer Replacement Parts
VoIP systems utilize very little hardware that could someday break down, and those parts that may wear out can be easily found for a nominal cost.Fewer Replacement Parts
While it may not seem like a huge expense to occasionally replace worn-out parts of a phone system, the truth is that these expenses add up over time. Newer systems have the problem of their replacement parts being expensive because they’re often new components.Premium Features
Several premium services such as Integrated Voicemail, Free Long Distance, Call Forwarding, and other useful features often essential for business.Premium Features
While traditional phone system can be hit with extra costs associated with premium services, VoIP comes equipped with several premium features, often as no charge.The VoIP Advantage
Using proprietary components that are designed & developed by our own engineers and manufactured to our specifications, we are able to integrate our VoIP systems with any old phone system infrastructure. What could take days, is now accomplished within hours. Most of the time, changing out an entire phone system is done within 2-3 hours, thereby reducing down times drastically.
Most hotel managements are limited to the Voice Services (T1, PRI, Cable provider’s trunk, or tradition POTS line) they can get from the provider due to the old PBX system installed in their property. As a result, they are paying twice or even three times the amount compared to VoIP trunks. Our system brings a lot of savings to these hotels even after including the cost of a new VoIP PBX system upgrade.
Our experiences show that old PBX systems require site visits even for small/minor changes to the system, thereby increase costs to both the hotel as well as the support technician. VoIP PBX systems eliminate these expensive site visits entirely as most changes can be accomplished remotely over the internet. Furthermore, hotels don’t need 2 vendors to manage their data and voice systems, as both services can be provided more economically and efficiently by the same vendor under 1 support contract.
Why Choose Us
- Cost savings from 50% to 80%
- One Vendor, One Support for all your data and voice communications
- Fast and Easy Installations with little or no downtime
- Remote troubleshooting for most issues ensuring quick solution
- Integration with most Hotel Property Management Systems
What Client’s Say
Communications and trust are keys to this successful partnership. By now our operations are highly integrated. Communications works so well that we can provide a seamless delivery of our combined services to the customer.
Minds At Development’s core competency is aligning technology with business objectives. We would not be where we are today without the help of M@D. It has been an exciting journey. And it has only just begun.
It was a great fit for us organizationally. Minds At Development has been everything we thought a network provider should be—and more. They’ve been so willing to work with us every step of the way. It’s a great relationship.